さらに、Pass4Test GCX-SCRダンプの一部が現在無料で提供されています:https://drive.google.com/open?id=14CdDiHaexmyp1sI_iO7jcwEcacLBw0Bf
Pass4Testは頼りが強い上にサービスもよくて、もしGCX-SCR試験に失敗したら全額で返金いたしてまた一年の無料なアップデートいたします。
| トピック | 出題範囲 |
|---|---|
| トピック 1 |
|
| トピック 2 |
|
| トピック 3 |
|
| トピック 4 |
|
| トピック 5 |
|
市場で高い評価を得ている責任ある企業として、スタッフと従業員を厳格な信念を持って訓練し、GCX-SCR学習教材に関する問題を24時間年中無休で支援しました。私たちとの購入活動を終えたとしても、GCX-SCR試験問題に関する思いやりのあるサービスを提供しています。そして、GCX-SCRトレーニングガイドを随時更新します。GCX-SCRスタディガイドを更新したら、お客様に自動送信します。お支払い後1年間、GCX-SCR学習準備の更新をお楽しみいただけます。
質問 # 56
Which data type is not supported in the scripter interface?
正解:C
解説:
To add a scheduled callback option to your script in Genesys Cloud CX, the components that need to be bound together are the Date/Time Input and a Button.
* Date/Time Input: This component allows the agent or customer to select a specific date and time for the callback.
* Button: This component is used to submit the selected date and time, triggering the scheduling of the callback.
These two components work together to enable the scheduling functionality within the script, allowing for the seamless setup of callbacks based on the user's input.
References:
* Genesys Cloud CX Scripting Components Documentation.
質問 # 57
A number plan determines how many and which digits are necessary for call routing.
正解:A
解説:
A number plan in telephony determines how many and which digits are necessary for call routing. This concept is essential for defining how calls are processed and routed within a telephony system, including Genesys Cloud CX. The number plan dictates the structure of phone numbers, including length and the specific digits required to reach certain destinations, ensuring that calls are directed correctly based on the dialed numbers.
References:
* Genesys Cloud CX Telephony and Call Routing Documentation.
質問 # 58
Select the default page name which the editor automatically adds when you create a new script.
正解:A
解説:
The default page name that the editor automatically adds when you create a new script in Genesys Cloud CX is Start Page. This page serves as the initial landing page of the script, and it typically contains the first set of instructions or content that the agent will see when the script is launched.
質問 # 59
You cannot schedule a callback for more than 30 days in advance.
正解:A
解説:
In Genesys Cloud CX, you can schedule a callback for more than 30 days in advance. The platform allows flexibility in setting callback times, ensuring that customer interactions can be scheduled according to business needs, even if that requires scheduling far into the future.
The statement that you cannot schedule a callback for more than 30 days in advance is false.
References:
* Genesys Cloud CX Callback Feature Documentation.
質問 # 60
Richard is assigned the task of creating custom Outbound Campaign scripts. He wants to display the current value of the customer's first name on the script page. Help him by choosing the correct syntax.
正解:D
解説:
In Genesys Cloud CX, when creating custom scripts, the correct syntax to display dynamic data, such as a customer's first name, involves using double curly braces {{ }}. This syntax is used to reference data variables within the script.
* {{Outbound.First Name}}: This syntax correctly refers to the "First Name" attribute from the Outbound object in the script. When the script is run, this placeholder will dynamically display the customer's first name based on the data provided in the Outbound Campaign.
Using the correct syntax is crucial for ensuring that the data is pulled correctly and displayed as intended in the script.
References:
* Genesys Cloud CX Scripting Documentation.
質問 # 61
......
自宅にいても外にいても、GCX-SCRテストトレントを勉強できます。 GCX-SCR学習ツールの指導の下では、試験の準備に20〜30時間しかかからないため、他にやることがあるので、時間を心配する必要はありません。 GCX-SCR試験資料を使用して、独自に学習できます。毎日多くの時間を費やす必要はなく、試験に合格し、最終的には証明書を取得します。 GCX-SCR認定は、就職面接の重要なタグになる可能性があり、他の人よりも競争上の優位性があります。
GCX-SCR的中率: https://www.pass4test.jp/GCX-SCR.html
ちなみに、Pass4Test GCX-SCRの一部をクラウドストレージからダウンロードできます:https://drive.google.com/open?id=14CdDiHaexmyp1sI_iO7jcwEcacLBw0Bf